Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services. Please read it carefully to understand our practices.
Information We Collect
When booking or registering on our site, you may be asked to provide details such as your name, email address, mailing address, phone number, payment information, and any other information needed to process your reservation.
When We Collect Information
We collect information when you make a reservation, send us a request, subscribe to a newsletter, complete a form, or otherwise enter information on our site.
How We Use Your Information
We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain site features in the following ways:
- To provide and manage bookings and guest services.
- To improve our website and customer experience.
- To communicate with you about your reservation and respond to inquiries.
- To process transactions and send confirmations and updates.
- To send occasional marketing or service-related communications if you have opted in.
Email Communications
We collect your email address to:
- Send information, respond to inquiries, and address requests or questions.
- Process reservations and send information and updates related to orders.
- Share additional information related to our products and/or services where permitted.
How We Protect Visitor Information
Your personal information is stored within secure systems and is accessible only to a limited number of authorized personnel who are required to keep the information confidential. We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
Payments and Card Data
All credit card transactions are processed through a secure payment gateway and are not stored or processed on our servers.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except to trusted partners who assist in operating our website, conducting our business, or servicing you, and only if those parties agree to keep this information confidential. We may also release information when required to comply with the law, enforce our policies, or protect ours or others' rights, property, or safety.
Third-Party Links
We do not currently include or offer third-party products or services on our website. If this changes, we will update this Policy accordingly.
Questions
If you have any questions regarding this Privacy Policy, please contact us using the details in the site footer or via the form on the Contact page.
Effective Date
This Privacy Policy is effective as of 2015-01-20 and may be updated from time to time. When we make changes, we will revise the “Effective Date” above.
